1. Introduction
GoalPaddy ("we", "our" or "us") respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have when you use the GoalPaddy app on iOS and Android, our website at www.goalpaddy.com, and related services (together, the "Service").
GoalPaddy is an AI goal planner and task manager. You can plan personal goals, or create team goals and plan them with other people. Because team goals are shared, some of your information is visible to the other people in your team. Section 5 explains exactly what.
2. Information we collect
2.1 Account information
- Your name and email address
- Your password, stored only in securely hashed form, or the account details we receive if you sign in with Apple or Google (such as your name and email address)
- Profile details you choose to add, such as a photo or avatar, and your preferences
2.2 Goals, tasks and progress
- Goals you create, including custom goals you plan yourself and goals planned with the AI coach
- Your answers to the AI coach's questions, such as the type of goal, your deadline and how much time you have
- Milestones, tasks, custom tasks and their status, priority, dates and time estimates
- Reminders you set, focus timer sessions, nightly close-out choices and your progress
- Notes and other content you add
2.3 Teams
- Teams you create or join, your role in each team (for example owner, admin or member) and your team goals
- Milestones and tasks assigned to you, or that you assign to others, and their status
- Invitations, invite links and join requests you send, accept or approve
- Nudges you send or receive, and your position on a team leaderboard
2.4 Plans, credits and purchases
- Your plan (Free, Standard, Pro, Premium or Enterprise), whether you pay monthly or yearly, and renewal and expiry dates
- Your AI credit balance and a record of how credits were added and used
- Purchases of credit packs and team space packs
- Store transaction identifiers and purchase status, so we can give you what you paid for and help with support
We never receive or store your full payment card details. Payments are handled by the Apple App Store or Google Play.
2.5 Device and usage information
- Device information such as model, operating system and app version
- Push notification tokens, so we can send you reminders and notifications
- How you use the app, such as screens viewed and features used, and crash reports and error logs
- IP address, for security and to prevent abuse
2.6 Website and communications
- Messages you send through our contact form, including our Enterprise "Talk to sales" form (your name, email address, organisation, team size and message)
- Emails and support conversations with us, and feedback you give us
- Website usage information collected by Google Analytics and Vercel Speed Insights (see section 10)
3. How we use your information
- To provide the Service: create your account, plan your goals, build milestones and daily tasks, and run Today, the focus timer, nightly close-out and progress reports
- To run team goals: show team progress, assign work, deliver nudges, invitations and join requests, and rank leaderboards
- To send reminders and notifications you have set up, and important service messages
- To manage your plan, AI credits and purchases, and to give you what you paid for
- To answer your questions, support requests and Enterprise enquiries
- To understand how the Service is used, fix bugs and crashes, and improve the Service
- To keep the Service secure, prevent fraud and abuse, and enforce our terms
- To comply with our legal obligations
4. AI planning
GoalPaddy's AI coach is powered by Claude, made by Anthropic. When you plan a goal with the AI coach, we send Anthropic only what it needs to respond: your goal, your answers to the coach's questions and related goal details such as dates and time available.
- We use the AI to check and clarify your goal, ask follow-up questions, create milestones and create daily tasks for each milestone
- Anthropic processes this information to provide responses to us. Under Anthropic's commercial terms, it does not use this information to train its models
- Each AI action uses AI credits, and we keep a record of AI requests to charge credits correctly
5. What other people can see
When you take part in a team, some of your information is shared with the people in that team:
- Your name and profile photo or avatar, and your role in the team
- The team goals you're part of, the milestones and tasks assigned to you, and whether they are done, on time or behind
- Your progress on team goals, which team owners and admins can see in the team overview
- Your position on the team leaderboard, if you are in the top 10
- Nudges you send, which show your name to the person you nudge
Your personal goals, and their tasks, stay private to you unless you choose to share them, for example with an accountability partner (a "Paddy"), who can see the progress of the goal you share with them.
7. Data security
We use technical and organisational measures to protect your information, including:
- Encryption of data in transit and at rest
- Hashed passwords and access controls
- Limiting access to people who need it to run the Service
8. How long we keep information
We keep your information for as long as your account is active and as needed to provide the Service. When you delete your account, we delete or anonymise your personal information, except where we need to keep some records, for example purchase and credit records for tax, accounting or legal reasons.
9. Your rights and choices
9.1 Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct information that is wrong or incomplete
- Delete your information. You can delete your account in the app, or on our delete account page
- Receive a copy of your information in a portable format
- Restrict or object to some kinds of processing
- Withdraw consent at any time
You may also complain to your local data protection authority.
9.2 California residents
If you live in California, you have the right to know what personal information we collect and how we use it, to delete it, to correct it, and not to be treated differently for using these rights. We do not sell or share personal information for cross-context behavioural advertising.
9.3 Notifications
You can turn push notifications and reminders on or off in your device settings and in the GoalPaddy app. Important service messages, such as account and security emails, are still sent.
To use any of these rights, email us at hello@goalpaddy.com. We will respond within 30 days.
11. Third-party links and services
The Service may link to third-party websites and services, such as the App Store and Google Play. Their own privacy policies apply when you use them.
12. Children
The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.
13. International transfers
Our service providers may process your information in other countries. When information is transferred across borders, we take steps to keep it protected.
14. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the "Last updated" date. If the changes are significant, we will also tell you in the app or by email.
15. Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us:
GoalPaddy
Email: hello@goalpaddy.com
Website: www.goalpaddy.com